Rental Service

Basic bicycle driving skills are required. If you are a first-time rider, we will explain the operation of the bike before departure. We will also give you appropriate advice on the route to be taken, depending on your experience.

The bicycles can be used independently by persons 16 years of age or older; persons under 16 years of age must be accompanied by a parent or guardian. Bicycles are also available for those who are at least 145 cm tall and weigh 120 kg or less.

Two types of plans are available: Regular Plan and Premium Plan. The Regular Plan (from 8,000 yen/day) offers standard bicycles, while the Premium Plan (31,900 yen/day) offers high-performance bicycles. Please feel free to ask our staff for more details about each bicycle.

Although it varies depending on the course and physical fitness, the general guideline is 15-20 km for a half day and 30-40 km for a full day. Our staff will provide detailed information on distances to major sightseeing spots around Aso Kumamoto Airport and the time required to get there.

This usually takes about 15-20 minutes. We will go over the required documents, payment of fees, bicycle adjustments, and safety instructions in detail. Advance reservations are recommended to ensure a smooth process.

Reservations are accepted on a daily basis. If you wish to use the system for consecutive days, you will need to add each date to your cart separately. For example, if you wish to use the room for 3 consecutive days, please add each of the 3 days to your cart separately.

Yes, it is possible. The reservation system is per car, so please add the number of cars you need to your cart separately. For example, if you have 4 guests, please add 4 cars to the cart for the same date to complete the reservation. However, please check in advance whether we have the required number of cars in stock for your desired dates. We recommend early reservations during busy periods.

Only luggage with a lock will be checked in free of charge. We recommend that you keep yourself light while cycling. We also provide bicycles with attachable bags for storing your jacket and other necessary luggage.

Credit cards (Visa, Mastercard, American Express, Discover) are accepted for payment. All fees must be paid in full in advance at the time of reservation.

In the event of inclement weather, the cancellation fee will be waived if, after considering the conditions on the day of the event, it is determined that safety will be seriously compromised. Please contact the store for weather conditions on the day of the event.

In the event of a malfunction or accident, please contact us immediately. If repairs are necessary, you will be charged up to the price of the bicycle itself. Please note that the user is responsible for any damage to third parties.

Bicycle parking is available at the sights, but please be sure to lock your bicycle. Please be sure to take your valuables with you. Parking bicycles for long periods of time increases the risk of theft.

Extensions are possible depending on availability, but as a rule, priority will be given to the next reservation. If you wish to extend your reservation, please contact the store as soon as possible. Additional charges will apply.

We ask that you return the equipment during business hours (by 6:00 p.m.). If you will be late due to unavoidable circumstances, please be sure to contact the store. For returns outside of business hours, we will consult with you separately.

Yes, it is possible. Our store is located inside Aso Kumamoto Airport, so you can start cycling immediately upon arrival. Large luggage can be checked in free of charge if it has a lock function. We also have bags on our bicycles to store your jacket and other items so you can enjoy cycling while carrying the necessary luggage.

Yes, it is possible. If you plan ahead and allow enough time for return (by 18:00), you can leave the airport directly after the bike ride. Please allow plenty of time for your departure.